Goal Setting

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Student Life

International students could benefit from some IT orientation both before they arrive and afterwards.

Before They Arrive

  • Streaming videos of the town and international students talking about Davidson would be nice.
  • Information about Skype access.
  • Information about optimal computers and software they might want to buy before they arrive.
  • Online chat sessions with international students.
  • FAQs and archived chat sessions.
  • Easy access to Facebook page for DC International students to upload photos, comments, etc.

After They Arrive

  • A "rent to own" program with computers on campus ready for them to buy over a time period that fits their budgets.
  • Help getting used to new computers and other IT issues, especially if the students have had minimum computer access.
  • Skype for easy access to video or inexpensive dialing to phones at home. <br

The international studies office could use a lot more technical support in getting pages posted, making and editing videos, and keeping the information updated.
It might be nice to provide current international students with flip cameras and allow them to shoot the movies of what they think other students might like to know about.

Orientation and Communication Establish better channels of communication with the entire student body. Many students who visit ITS facilities in Belk (Digital Den and Think Tank rooms) and South Basement of Chambers and can be overheard saying things like, “Wow! I didn’t even know this place existed…” Davidson students would benefit from a more thorough introduction upon their arrival on campus to IT services that are present at Davidson.

Student Organizations
Most organizations on campus desire a vibrant web pressence, but many students do not have easy access to training and tools to make that happen. Perhaps we could treat that like we do the motor pool. The college makes vehicles available for an affordable cost, we provide training for students who wish to drive, and we keep the fleet of vehicles in good working order. So it seems like we need to look at providing readily available training on the appropriate software platform.

Human Resources and ITS currently provide this kind of support for staff and faculty. Providing more IT support for student organizations is a great idea. A few things come to mind: one, we could create opportunities for student organizations to receive this kind of instruction through Instructional Technology and in the LRC, CIT, and Media Lab. Space and personnel are already at a premium here, though. Two, we could create dedicated space for this kind of instruction in the union or some other student life area on campus and have people on hand to teach these classes. Or three, rather than add this teaching to Instructional Technology's workload or duplicate this function on the student life side, we could build it into the role of instructional technology in the proposed Center for Teaching and Learning.

Student Life Staff
Provide training in and access to new technology that students bring with them to campus in order for staff to be able to interact successfully.br>


  • Develop a systematic process to assess core job competencies with regard to technology and staff employment at Davidson
  • Develop appropriate training programs beyond initial hiring to ensure that supervisor and employees continue to place importance on continuous development of technology skills
  • Initiate a design and information architecture overhaul of campus website. Key issues to address include information organization (including student portal) institutional branding, integration with web 2.0 technologies (applications that facilitate information sharing, interoperability, user-centered design, hand-held devices etc.).
  • Replace aging campus analog telephone system with modern Voice over Internet Protocol (VoIP) system. Major benefits include the elimination of separation phone infrastructure ($$ savings), new features that would improve campus operational efficiencies (video conferencing, peer to peer video, call redirection, etc.).
  • Invest in a tiered central storage system that provides for centralized desktop backup.
  • Develop plan and provide appropriate funding to extend the use of Banner to:
    • Re-engineer business processes to fully utilize Banner's capabilities and optimize employee efficiency and productivity
    • Increase electronic access to information and reduce the use of paper
    • Implement customer-friendly online self-service applications, including Banner Self Service
  • Provide a campus-wide infrastructure for document management--the secure storage, retrieval, and processing of documents in electronic form. Document management technology has the potential to greatly improve operational efficiency and reduce costs in many areas. Also, it often provides a way to insure compliance with legal and regulatory requirements and a means to define and enforce policies with regard to the creation, retention, review, and destruction of important documents across the institution.

Teaching and Learning

Learning Spaces and Assessments

and white papers on the SCALE-UP project - http://www.ncsu.edu/PER/scaleuppub.html

and first year assessment of Link spaces - http://link.duke.edu/uploads/assets/link_report_f08.pdf

and findings from classes taught in Wallenberg - http://wallenberg.stanford.edu/teaching/findings.html


  • Provide the tools required for faculty-student collaborations.
  • Facilitate long-distance communications that are not restricted by band width.
  • Enhance scholarship by stimulating creativity and minimizing distractions.
  • Provide timely and easy to read financial reports so faculty can understand their grant funding status and produce reports with a minimum amount of time investment.